TERMS AND CONDITIONS + PROGRAM CANCELLATION POLICIES
Do not duplicate, distribute, train from or create derivative works from this website or any of the programs, workshops, courses or copy without permission. All rights reserved. ©Heather Lindemenn Inc.
The techniques and processes facilitated by Heather Lindemenn are not intended to diagnose, treat, cure, or prevent any physical or mental health condition, and is not a substitute for professional treatment. Please see a licensed medical or mental health provider if you believe you may have a medical or mental health condition.
Downloadable and online programs are Non Refundable.
Heather Lindemenn Inc. Services Agreement
Introduction: Heather Lindemenn Inc. Provides personal wellness support and development through guidance and Spiritual Counseling (“Services”). These Services are provided in the form of workshops, retreats, classes and one on one counseling sessions. The purpose of this agreement is to describe terms and condition under which these Services are provided. By signing this agreement you (“Client”) are agreeing that you have read, understand and agree to be bound by the terms contained herein.
Applicability: The terms of this agreement are applicable to any Services rendered by Heather Lindemenn Inc. to Client. For the particular workshop, retreat, class or counseling session contracted for, the applicable terms on www.heatherlindemenn.com are incorporated by reference into this agreement. In the event there are any conflicting terms between www.heatherlindemenn.com and this agreement, the terms of this agreement will guide. Client agrees that the terms of this agreement apply to the use of any website affiliated with Heather Lindemenn and Heather Lindemenn Inc.
Nature of Relationship: The Client understands that the Services provided by Heather Lindemenn Inc. are not psychotherapy, psychological counseling, medical advice or any type of therapy; nor is it a substitute for these services. In the event the Client feels the need for professional counseling, therapy, or medical treatment it is the responsibility of the Client to seek a licensed professional who can provide these services. It is the responsibility of the Client, if currently in therapy or otherwise under the care of a mental health professional, to consult with the mental health care provider regarding the advisability of receiving Services from Heather Lindemenn Inc. and to make such person aware of decision to proceed with the relationship. The Client understands that the Services are not to be used as a substitute for professional advice by legal, medical, financial, business, or other qualified professionals. The Client is responsible for seeking independent professional guidance for legal, medical, financial, or business matters. Client understands and acknowledges that all decisions in these areas are exclusively the Client’s and that any decisions and actions regarding them are the sole responsibility of the Client. Client acknowledges that Heather Lindemenn does not hold any professional licenses with respect to the Services offered and that none are required.
Non-Disclosure and Confidentiality: Client acknowledges that often times when Services are being rendered to Client, Client may disclose personal or confidential information to facilitate the Services. All information provided is held in strict confidence by Heather Lindemenn Inc. and will not be shared with anyone without a written authorization from Client. Additionally, Client recognizes that during group workshops or classes, Client may be exposed to what may be deemed personal or confidential information of other Client’s. Client agrees this information will not be disclosed to any third party.
Intellectual Property Rights: During the course of obtaining Services from Heather Lindemenn Inc., Client will be exposed to “Proprietary Information.” Proprietary information includes methods, processes, procedures, ‘Know-how’, and any other information not know to the general public which is introduced to Client during the receipt of Services. Client agrees that he or she shall not disclose at any time to third parties Proprietary Information that is obtained during the receipt of Services from Heather Lindemenn Inc.
Waiver: Client acknowledges and agrees that in the course of the Services, Heather Lindemenn Inc. may ask Client questions that may be personal, challenging, or disturbing. Client acknowledges and agrees that Client is fully responsible for physical, mental and emotional well-being during coaching and spiritual counseling sessions, and is fully responsible for any and all actions, choices and decisions made as a result of the Services provided. Client waives and releases any claims arising or resulting from Heather Lindemenn Inc.’s questions, suggestions, and advice and from actions, choices, and decisions made by the Client.
Disclaimers: Heather Lindemenn Inc. expressly disclaims any responsibility or liability for any damages caused by a Client’s use of Services. Heather Lindemenn Inc. expressly disclaims all warranties, express or implied, of any kind with respect to the Services provided, including but not limited to merchantability and fitness for a particular purpose. Heather Lindemenn Inc. makes no representations or warranties, either express or implied, of any kind with respect to the information and content included on websites or promotional materials affiliated with Heather Lindemenn and Heather Lindemenn Inc. Client agrees that Heather Lindemenn Inc., its directors, officers, employees or other representatives shall not be liable for damages arising from the Services provided. Client agrees that this limitation of liability is comprehensive and applies to personal injuries and all damages of any kind, including without limitation direct, indirect, incidental, general, special, punitive, compensatory and consequential damages.
Damage Limitation and Liquidated Damage: The Client agrees that it would be extremely difficult and impractical to determine actual damages to Client, if any; arising from the Service’s performed. Therefore, if Heather Lindemenn Inc. is found liable for any loss or damage under this agreement, Heather Lindemenn and Heather Lindemenn Inc. liability shall be solely and completely limited to the total payment(s) made for the Services rendered.
Limitation of Liability / Lindemenn Residence: At the election of Heather Lindemenn and Heather Lindemenn Inc., Client may participate in workshops and / or private sessions (“Activities”) at Heather Lindemenn’s private residence. In the event this occurs Client agrees that for and in consideration of Heather Lindemenn and Heather Lindemenn Inc. permitting Client to participate in activities at the private residence, by signing below Client hereby voluntarily will indemnify, release from liability and hold harmless Heather Lindemenn and Heather Lindemenn Inc., for any accident, injury, illness, death, loss, damage to person or property, or other consequences suffered by Client arising or resulting directly or indirectly from my participation in the Activities at the private residence.
Right to Deny Service: Heather Lindemenn Inc. reserves the right to deny service to any individual who is disruptive. Additionally because of the nature of the services rendered in workshops and group settings, if Heather Lindemenn Inc. feels that an individual is not a good fit or disturbs the balance of the group the individual may be asked to leave. If continued services are denied a refund of the unused services will be provided on a pro-rata basis.
Alternative Dispute Resolution: The parties agree that all disputes between them shall first be addressed through informal resolution and discussions between the parties. Any remaining dispute shall be submitted to a single arbitrator. The proceedings shall be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The award of the arbitrator shall include a written explanation of their decision, shall be limited to remedies otherwise available in court and shall be binding upon the parties and enforceable in any court of competent jurisdiction. Each party shall bear their own costs and attorney fees related to the Arbitration.
Severability: If any provision hereof is determined by a tribunal of competent jurisdiction to be illegal or unenforceable, it shall automatically be deemed conformed to the minimum requirements of law and, along with all other provisions hereof, shall thereupon be given full force and effect. Headings are for reference purposes only and have no substantive effect.
Entire Agreement: This Agreement contains the entire agreement of the parties and there are no other promises or conditions in any other agreement whether oral or written. This Agreement supersedes any prior written or oral agreements between the parties.
Amendments: This Agreement may be modified or amended, if the amendment is made in writing and is signed by both parties.
Payment for Services: Full payment is due prior to the rendering of any services from Heather Lindemenn Inc. Any late payment will be subject to a late fee of six percent (6%) of the amount due. I understand I agree to accept full financial responsibility for payment of charges incurred. In the event of non‐payment, I will bear the cost of collection and/or court costs and reasonable legal fees should this be required.
I have read, understand and agree to the above policies. If desired, I have discussed these policies with Heather Lindemenn, and all questions are answered to my satisfaction. I have been provided a copy of this agreement for my records.
Both in person group programs and Heather’s one-on-one schedule fill up quickly. We recommend you sign up as early as possible to reserve your spot or secure your appointment.
In order to reserve an individual appointment or a space in any program, we require payment in full at the time of registration. (If the need for a payment program is required please contact firstname.lastname@example.org)
Reschedule Policy for in person IMMERSIONS and in person MULTIPLE DAY SERIES:
14 OR MORE DAYS PRIOR TO PROGRAM START:
Cancellations that are made made more than 14 days prior to the program will be refunded in full. Cancellations must be completed in writing via email to email@example.com, and will be refunded within 7 business days.
7-13 DAYS PRIOR TO PROGRAM START
Cancellations made between 7-13 days prior to program start date will be refunded less a $75.00 administrative fee.
6 days PRIOR TO PROGRAM START
Cancellations made 6 days and after prior to program start will not be refunded.
Reschedule Policy for ONE ON ONE SESSIONS
To request a reschedule of your one-on-one appointment we require and appreciate a 48 hour notice. Please email firstname.lastname@example.org. Requests to reschedule under 48 hours may be subject to charges in full.
To cancel your appointment or reservation we require and appreciate a 48 hour notice via email to email@example.com.
Appointments and reservations canceled prior to 48 hrs will be refunded in full.
Appointments and reservations canceled after 48 hours will be charged in full.
Appointments and reservations canceled prior to 48 hours will be refunded in full.
Appointments and reservations canceled prior to 48 hours of the scheduled session will be charged in full.
Unused sessions of any program or one-on-one sessions are non refundable and are non transferable. All one-on-one session packages must be used within 12 months of purchase and become void after 12 months.
Heather Lindemenn Inc. reserves the right to cancel and or reschedule any program or appointment for any reason. If Heather Lindemenn Inc. cancels a session or program, pre-paid registrants will be given full refunds. In the case that Heather needs to reschedule an appointment new time and date options will be emailed.
The contents of our Sites are protected by copyright and trademark laws, and are the property of their owners. All information on the Sites is copyrighted by Heather Lindemenn, Inc. Unless otherwise noted, you may access and use the information and materials within the Sites for your personal use.
You may not change, modify, delete, display, transmit, adapt, exploit, or copy for distribution or sale any information, material, trademark, or copyright on the Sites.
You must obtain written permission from us or any other entity who owns intellectual property on the Sites before you may publish, distribute, display, or commercially exploit any material from the Sites. By using the Sites, you agree to abide by all copyright notices or other posted restrictions.
We’ve taken every effort to ensure we accurately represent our programs and their ability to assist in person growth. However, there is no guarantee that you will get any results by using any of our ideas, tools, strategies or recommendations.
Nothing on our Sites is a promise or guarantee of personal growth. Your level of success in attaining results is dependent upon a number of factors including your readiness, dedication and willingness to do the work. Because these factors differ according to individuals, we cannot and do not guarantee an outcome.
You alone are responsible for your actions and results in life. Statements outlined on our Sites are simply our opinion and thus are not guarantees or promises for actual performance. It should be clear to you that by law we make no guarantees that you will achieve any results from our ideas or models presented on our Sites, and we offer no professional, legal, medical, psychological or financial advice.
We are disclosing affiliate links in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”
Some of the links on this website are “affiliate links” for programs or products that we use and feel would be beneficial to our clients.
If someone clicks on one of these links and does purchase, we may receive a commission.
Limitation of Liability
Under no circumstances, including but not limited to negligence, will we or any of our licensors or suppliers be liable for any special or consequential damages that result from the use of, or the inability to use, the materials or information on the Sites, or any products or services provided pursuant to the Sites, even if advised of the possibility of such damages.
Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages (including but not limited to lost data), so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the Sites.
Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of any advice, goods or services you receive from a guest on our Sites.
We are also not responsible or liable for any loss or damage that is caused or alleged to have been caused to our guest in connection with the display of their photo, name, or biography posted on our Sites or in our marketing materials.
No Professional Advice
The information contained in or made available through the Sites (including but not limited to information contained on message boards, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention.
We and our licensors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Sites. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. Never disregard, avoid or delay in obtaining medical advice from your doctor or other qualified health care provider because of something you have read on this site. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately. If you are in the United States and are experiencing a medical emergency, please dial 911 or call for emergency medical help on the nearest telephone. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of the Sites, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.
When addressing financial matters in any of our Sites, videos, newsletters or other content, we’ve taken every effort to ensure we accurately represent our programs and their ability to improve your life or grow your business. However, there is no guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations, and we do not purport any “get rich schemes” on any of our Sites.
Nothing on our Sites is a promise or guarantee of earnings. Your level of success in attaining similar results is dependent upon a number of factors including your skill, knowledge, ability, dedication, business savvy, network, and financial situation, to name a few. Because these factors differ according to individuals, we cannot and do not guarantee your success, income level, or ability to earn revenue.
You alone are responsible for your actions and results in life and business. Any forward-looking statements outlined on our Sites are simply our opinion and thus are not guarantees or promises for actual performance. It should be clear to you that by law we make no guarantees that you will achieve any results from our ideas or models presented on our Sites, and we offer no professional legal, medical, psychological or financial advice.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails
- The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
- To administer a contest, promotion, survey or other site feature
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.
These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.
Federal Trade Commision Fair
California Online Privacy Protection Act
Childrens Online Privacy Protection Act
Controlling the Assault of Non-Solicited Pornography and Marketing Act
Refund Policy – Refund Policy For One To One sessions, workshops, retreats and classes:
Please see our contract for refund policy.
Hours of Operation
We are open Monday – Friday 9am – 5pm Pacific.
This policy was last modified on 07/11/2020